Transport by private vehicle
All taxes, fuel surcharges and service fees included
Drop-off at central London Hotels
Drop-off at private accommodations in London
Drop-off at central London Mainline train stations
Drop-off Heathrow Airport hotels
Transportation within an air-conditioned vehicle

• Tip or gratuity

Gratuities
Excess luggage charges (where applicable)

• Not wheelchair accessible
• Oversized or excessive luggage (e.g. foldable wheelchairs, Walker) may have certain restrictions. Please inquire with the operator before travel to confirm if your excess luggage is acceptable.
• Vehicles are not wheelchair accessible but will transport foldable wheelchairs, pleas notify the local supplier.
• Heathrow airport terminals 2.3.4.5, Heathrow Airport hotels in postcode areas: UB3, UB7, TW4, TW5, TW6, SL3.
• Mainline London train stations: Paddington Station, Euston station, St Pancras (Eurostar) & King's cross station, Victoria Station, Charing Cross station, Waterloo Station, London Bridge Station.
• This service is only available for drop-off to the following postcodes/Area in London Soho, West End, Mayfair, W1 - Bayswater, Paddington W2 - Notting Hill W8 - Holland Park W11 - Shepherd's Bush W14 - Belgravia, St James’s, Victoria, Westminster, Whitehall, Pimlico SW1 - Knightsbridge SW3 - Earls Court SW5 - Hammersmith SW6 - Kensington SW7 - Bloomsbury WC1 - Covent Garden, Holborn WC2 - Euston, Kings Cross/St Pancras Rail Station, Regents Park NW1 - Only Westminster Bridge, Waterloo, (DOES NOT INCLUDE Southwark and London Bridge area) SE1.
• Not stroller accessible
• Not suitable for pets
• No public transportation nearby
• Infants must not sit on laps
• Infant seats unavailable
• This service is not available to or from the City of London, London Bridge, Tower of London and the Docklands Area
• The prices are based on 1 to 4 adults traveling with 4 big suitcases, 4 small suitcases in a Minivan, 1 to 7 adults traveling with 7 big suitcases, 7 small suitcases in a 7 seater Van and 1 to 8 adults traveling with 8 big suitcases, 8 small suitcases in a 8 seater Van.
• Cruise terminal pickup. When you have collected all your luggage, you will come into the arrivals hall in the cruise terminal where our driver will meet you with your name on a Board Sign outside or inside the Cruise terminal at the specified pickup time. (Please do not wait for your driver at the vehicle pickup and drop-off area) If for any reason you need to contact the office or cannot locate your driver, please call our Free UK number on 0800 612 8914. If waiting time at the cruise terminal exceeds 30 minutes from the set pickup time, an additional charge will apply £ 10.00 for every 10 minutes plus any additional car park charges. The driver will leave the cruise terminal 60 minutes from the set pickup time, If not able to make contact with the passenger, If you experience any delays in disembarking the cruise ship, please contact the office as soon as possible to avoid a no-show. If you wish to change the pick-up time, please let us know, we require a minimum of 48-hour notice from the travel date to adjust the driver’s schedule. If you are travelling with a cell phone please let us know the number before the travel date so the driver may communicate with you on the day. 8 Seater Van, it can accommodate up to 8 passengers and 8 big suitcases, 8 small suitcases. 7-Seater Van, it can accommodate up to 7 passengers and 7 big suitcases, 7 small suitcases. Minivan, it can accommodate up to 4 passengers and 4 big suitcases, 4 small suitcases Big suitcase - 29x21x11 inches / 74x54x28 cm (25 kg to 55 lbs) and Small carry-on bag - 22x14x9 inches / 56x36x23 cm. (15 kg to 35 lbs) Oversized or excessive luggage (e.g. foldable wheelchairs, Walker) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
• When you have collected all your luggage, proceed to the arrivals hall in the cruise terminal where our driver will be standing holding a sign with your name.